Q May the city reimburse or give credit to those residents participating in the recycling program for the monthly charges they were billed for those products they assumed were to be recycled, but were actually taken to the landfill instead of the recycling station?

A The municipality, in response to a claim, may refund or issue a credit for utility fees that it has been determined to be erroneously paid provided that such claims have not accrued more than three (3) years prior. (Attorney Generalís Opinion to Pope, September 29, 2017)